Customer Success Manager

ToolBelt, the fastest growing construction tech platform, is seeking top Customer Success talent!

We are looking for a confident, well-spoken problem solver to join our elite Customer Success team as we bring our Web App to Market! Are you passionate about delivering value to customers?

This full-time remote Customer Success position will play a fundamental role in achieving our team’s ambitious growth goals in 2021. Join the construction industry‚Äôs fast-growing technology company!

Ideal candidates will possess the following:

  • Impeccable customer services skills
  • Ability to execute Onboarding and Implementation of new customers
  • Saas, Construction, B2B, or customer success experience a plus
  • Knowledge of best practices in customer service and user retention
  • Proficient use of sales CRM (HubSpot), Google Suite and Microsoft products
  • Strong written and verbal communication skills
  • Comfortable making 50-70 outbound calls per day
  • Strong aptitude for technical problem solving
  • Minimum of 2 years prior sales or customer service skills
  • 4 Year Degree
  • Startup Experience a plus

Benefits include:

  • Huge growth opportunities within the ToolBelt organization
  • Stock Options
  • Serve as an ambassador for a technology product that is redefining the residential contracting industry
  • 15 Days PTO, 8 Paid Holidays
  • 50% employer health plan coverage
  • Vision and Dental
  • Quarterly Bonuses Available
Job Categories: Customer Success
Job Types: Full Time
Job Locations: Hybrid (remote/in-office)

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